t baja's Privacy Policy

1 Purpose and Scope of Data Collection

As a responsible online gaming platform, t baja collects certain personal information to ensure a safe and fair experience for users. This information is collected solely for the purpose of operating the platform, verifying accounts, and meeting legal obligations.

The information we collect includes details provided in registration forms, transaction records, and technical data automatically generated while using the platform. No information is collected without the user's informed consent.

1.1 Directly Provided Information

When you create an account or fill out a form on t baja, the following information is collected directly:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Financial transaction details (for deposits and withdrawals)
• Contact address

1.2 Automatically Collected Information

While browsing the site, certain technical information is collected automatically, such as: IP address, device type, browser information, session data, and cookies. This information is used to maintain security and improve site functionality.

2 How Information Is Used

t baja uses collected information only for the purposes described below. Strict internal policies are followed to prevent misuse or unauthorised use of information.

• To complete account registration and identity verification
• To process deposits, withdrawals, and other financial transactions
• To verify 21+ age and enforce responsible gaming policies
• To provide customer support and resolve complaints
• To detect and prevent fraud and unauthorised activity
• To improve platform security and service quality
• To meet legal obligations and regulatory requirements
• To share relevant information and offers based on your preferences (with your consent)

We never sell your information to third parties. Protecting user privacy is a core responsibility of t baja.

3 Data Storage and Security

t baja uses industry-standard security technology to keep user information protected. All data is transmitted via SSL encryption and stored on secure servers.

3.1 Technical Security Measures

• All data transfers encrypted via SSL/TLS protocol
• Passwords and sensitive information are stored using hashing
• Two-factor verification (OTP) for access control
• Regular security audits and vulnerability testing are conducted
• Firewalls and intrusion detection systems are active on servers and databases

3.2 Data Retention Period

In accordance with legal obligations, information may be retained for a specified period even after an account is closed or deactivated. Once that period has passed, the information is securely deleted or anonymised.

4 Sharing Information with Third Parties

t baja does not sell or rent user information to third parties. However, limited information may be shared with certain trusted third parties to provide services.

4.1 Parties with Whom Information May Be Shared

• Payment processors (bKash, Nagad, Rocket, Upay, banks) — to complete transactions
• Identity verification service providers — to verify registration
• IT and cloud service providers — for platform operations
• Legal authorities — to comply with court orders or legal obligations

In these cases, only the minimum necessary information is shared. Third-party service providers operate under agreements consistent with t baja's privacy policy.

4.2 What Is Never Done

• Selling or exchanging information for marketing purposes
• Disclosing personal information to advertisers
• Sharing with unrelated third parties without your permission

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the t baja website and app to improve the user experience. Cookies are small data files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required for basic site functionality, such as maintaining login sessions.
• Functional Cookies: Remember your preferences and language settings.
• Analytics Cookies: Help analyse site usage to improve services.
• Security Cookies: Used to detect fraudulent activity.

You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some site features to not work properly.

6 User Rights

As a user of the t baja platform, you have several rights regarding your own personal information. We respect and help you exercise these rights.

6.1 Your Rights Regarding Your Information

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In some circumstances, you can request that processing of your information be paused.
• Right to Object: You can object to the use of your information for specific purposes.
• Right to Portability: You can request to receive your information in a structured format.

To exercise these rights, contact our customer support team. They are available 24 hours a day, 7 days a week in both Bengali and English.

7 Protection of Minors' Information

t baja strictly enforces a 21+ age limit. Information is not collected from or services provided to anyone under 21 years of age.

Age verification is mandatory during the registration process. If a minor's account is identified, it is immediately closed and the related information is deleted.

To learn more about responsible gaming, read our Responsible Gaming Guidelines. You will find detailed information on self-exclusion and safe gaming tools there.

8 Special Protection for Payment Information

Financial transaction information falls among the most sensitive data. Transactions on t baja for deposits or withdrawals are made through bKash, Nagad, Rocket, Upay, or bank transfer.

We follow PCI-DSS standards for processing payment-related information. Your full payment credentials (such as bank account number or card number) are not stored on our servers — only reference information required to verify transactions is kept.

All financial transactions are conducted through encrypted channels, and a record of each transaction is maintained that only authorised staff can view.

9 Policy Changes and Updates

t baja may update this privacy policy from time to time. For significant changes, a notification will be sent to the registered email or mobile number.

The date of each update will be noted at the top of this page. Continued use of the site after a policy change means you are considered to have agreed to the new policy.

For answers to general questions about the privacy policy, terms of service, or account management, visit our FAQ section.

10 Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us. The t baja customer support team is available 24/7 via live chat and email in both Bengali and English.

Our goal is to respond properly to every privacy-related request. Keeping your information safe is our responsibility, and your trust is our greatest asset.